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At Gold Mountain Communications we have facilitated small start-up to fortune 100 companies and helped them take advantage of our proven in-house technologies and cutting-edge solutions. Our applications are unique and allow our clients to react quickly in fast-paced market conditions. Solutions can be readily configured, optimized or enhanced in near real time to meet specific business needs, market demands and opportunities.

With unprecedented speed and flexibility, Gold Mountain Communications allows clients to quickly and cost effectively expand their customer base, increase revenue-per-account through up-selling and cross-selling their existing customers, optimize customer retention, reduce sales and operating costs and increase ROI of sales expenditure.

o Sales
o Order Taking/Fulfillment
o Click-to-Call Services
o Seminar & Tradeshow Sign-up
o Exclusive Transfers
o Direct Response (DRTV)
o Catalog Order Processing
o Customer Service
o Overflow Services

o Sales
o Customer Surveys
o Direct Mail Follow-up
o Alert Messaging
o Crisis Management
o Appointment Setting
o Locator Services
o Market Research & Surveys
o Customer Retention
o Customer Win-back
o Political Campaigns
o Lead Generation

Gold Mountain Communications is a US-based live operator inbound/outbound call center and service agency helping leading national corporations outsource their customer service and sales calls. We provide superior quality in the areas of company policies and procedures, customer service, technology, human resources, ergonomics and public image.

Our fully automated, state-of-the-art call center equipment and custom software enables Gold Mountain Communications to field thousands of calls daily for each client with a high degree of professionalism and customization. We specialize in sales with up-sells, customer service, lead generation with surveys, e-mail response and Web-based call center services. Our goal is to provide the highest level of world-class call center service to our clients and allow them to focus on their core competencies.

You can expect us to manage all aspects of your project including planning, development, testing, and deployment of all solutions and applications. We work with your business and IT teams, to achieve the desired data integration objectives. We take care of vendor relationships, maintain and update telecom infrastructure, plus all software and hardware that are required for the project.


O: 417-851-GOLD (4653)   •   F: 417-851-4654   •   1701 W. Sunshine St, Suite K   •   Springfield, MO 65807
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